5
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I recently had the pleasure of working with JR Garage and Services in La Plata, Maryland, and I can't rave about them enough! From the moment I reached out, their fast service truly stood out; they responded to my inquiry in less than 24 hours! I sent them a video of my garage door issue, and they quickly provided an estimate, showcasing their commitment to excellent customer care.
Junior, the technician, was a breath of fresh air. He arrived right on time, exuding professionalism and knowledge about the work at hand. Not only did he complete the repair in just one hour, he also offered valuable suggestions for additional services that could enhance my garage door’s performance. It felt like I was being treated as part of the family, which is a rare find in service industries today.
Communication was seamless throughout the process. Samantha from the office team followed up with a timely call, ensuring everything was on track and that I felt supported during my experience. Her attention to detail and dedication to customer satisfaction made all the difference.
If you’re facing challenges with your garage door, I highly recommend JR Garage and Services. This team is not just about repairs; they genuinely care about their customers. Don’t hesitate to reach out to Junior and Samantha for any repair needs or if you're considering a new door. You’ll be in good hands!